Our commitment is to offer unparalleled support to students striving for academic excellence. Your patronage is deeply valued, and to ensure the highest level of service, we adhere to a set of guidelines outlined in our terms and conditions.
Access Requirements
Login Code Access: Customers are required to furnish access via email forwarding, text message, or the app if a login code is necessary. We absolve ourselves of any liability arising from errors due to login code utilization if access cannot be secured satisfactorily.
Order Approval Process
Consultant Approval: Before delivering work under tight deadlines, approval from the designated specialist is essential, as they need time to review order specifics.
Institutional Communication
Forwarded Materials Responsibility: Anything sent to your educational institution, whether digital or physical, including video, audio, photographic evidence, or required in-person appearances, is not the responsibility of the business.
Client Obligations
Submission of Necessary Information If the client fails to submit assignments, paperwork, or essential information (e.g., login passwords, and course materials) to the institution, we bear no responsibility. However, we cover costs associated with issues arising from utilizing our study materials but failing to show up for a test or encountering slow internet connections (less than 50 Mbps).
Technical Issues Disclaimer
Communication Protocol
Customer Service Contact: Regardless of location, clients must stay in touch with customer service staff to receive updates and monitor the progress of their matter.
Order Fulfillment Schedule
Weekend Order Processing: Orders placed on Friday or during the weekend will be fulfilled starting Monday.
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