Refund Policy

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We have formulated customer-friendly refund policies to enhance the convenience of our service for clients as they make their decisions. Our Legal Department possesses the authority to determine the amount to be refunded to customers, with refundable amounts contingent upon specific events.

Applicable Conditions

Before placing an order with us, it is imperative that you thoroughly comprehend our refund policies. In case you find yourself in disagreement with our policy, it is advisable to refrain from utilizing the service. Refunds will only be processed for customers who seek them within the initial 30 days following purchase. Customers may anticipate a service charge deduction from their total payment if any aspect of the service has been utilized. Supporting documents must be provided by customers to facilitate the processing of refund requests.

Acceptable Reasons

  • Clients are entitled to a refund if they receive more than 30% of work that lacks originality. A refund request may be initiated by clients if the work completed by us fails to meet the standards set by the subject.
  • Upon completion of both revisions provided by the service provider and dissatisfaction persists customers may request a refund.
  • Customers are encouraged to wait for one month after submitting a refund claim, as this is the standard duration required for a thorough evaluation of the task.
  • Any modifications, regardless of their magnitude, will be considered revisions and deducted from the total refundable amount.
  • Contacting a third party (e.g., a bank, a law firm, or another payment merchant) before contacting us will be deemed a breach of contract, warranting corrective action.
  • Strict regulatory measures will be enforced against clients engaging in fraudulent claims aimed at undermining our policies.
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